If you receive a password change notification and you didn't initiate this change, contact your organization's Duo owner or Duo Support. We'll also send you a notification email once you've changed your password. Check your email for your password reset link. Enter the email address that you use to log in to your Duo administrator account and click Submit. If you've forgotten your password, click the Forgot Password link shown after you enter your email address. You can always cancel the automatic verification in progress by returning to the list of login options to choose a different method. If you checked the Save my email address and login options box earlier and also use a passkey or Duo Push as your authentication method, we will save that method as a preference as well and prompt you automatically to use the same verification method the next time you log in. If you want to choose a different way to confirm your identity after your initial choice, click Back to login options to return to the list of all second-factor options and choose again. If, for example, your organization disabled the "Phone Callback" method, you won't see the "Phone call" 2FA option when you log in. The two-factor authentication methods available may differ depending on your organization's Admin Authentication Methods settings.
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